Refund policy

Exchange Policy – Poppers PK

At Poppers PK, we strive to ensure customer satisfaction with every purchase. Please read our exchange policy carefully before placing your order.

7-Day Exchange Policy
We offer a 7-day exchange window starting from the date of delivery. If you wish to exchange an item, you must contact us within this period.

No Return Policy
Please note that we do not offer returns or refunds under any circumstances. Only exchanges are allowed.

Eligibility for Exchange
To qualify for an exchange:

  • The item must be unused, unworn, and in original condition

  • All tags and packaging must be intact

  • The item must not be damaged due to misuse

Valid Reasons for Exchange

  • Size issue

  • Defective or damaged product (must be reported within 48 hours of delivery)

Exchange Process

  1. Contact our support team within 7 days of receiving your order

  2. Provide your order number and reason for exchange

  3. Our team will guide you through the exchange procedure

Shipping Costs

  • Customers may be required to bear the exchange shipping charges, unless the item received was defective or incorrect

Important Notes

  • Exchanges are subject to stock availability

  • Poppers PK reserves the right to رفض any exchange request that does not meet the above criteria

For assistance, please contact our customer support team.

Thank you for shopping with Poppers PK!